What ID will I need to open an account?
During the account setup process, you will be prompted to take a clear photograph of your Passport or ID card for verification purposes.
You will also be prompted to take a clear photo of yourself to match against your identification documents.
In some cases we may ask you to use further identification documents to complete your verification.
Can I auto-invest with Superhero?
Yes! Auto-investing can be set up within your Superhero account.
You can set up recurring buy orders for any Australian or U.S. share within Superhero:
- Log in to your Superhero account.
- Deposit funds into your Wallet (you can set up a recurring payment from your bank to your Superhero Wallet to automate this step).
- Find the share you want to invest in from the ‘Invest’ tab or the search bar and select ‘Buy’.
- Select the ‘Recurring Order’ option and set up your investment amount and schedule.
- Confirm your order.
You’ll be able to see your recurring orders in the ‘Pending Orders’ tab of your Dashboard.
Australian shares have a minimum of A$10 and cannot be bought as fractional shares and U.S. shares have a minimum of US$10 per trade. You will need to have these minimums in the correct currency before you set up recurring orders.
You can also set up automatic deposits from your bank account to your Superhero account to ensure you always have funds to cover your recurring orders.
What reports are available with Superhero?
Superhero provides a number of Reports free of charge when you sign up for a trading account. These reports can be found in the Profile tab of your Superhero account via your web browser or mobile app.
- Portfolio Valuation Report: Shows you all of your current holdings with a summary of the gains or losses on each holdings at the selected date.
- Transaction Statement: Shows you all transactions on your account between the dates selected.
- Cash Statement: Shows you all of the cash movements on your account between the dates selected.
- Unrealised Gain Report: Shows you all of the unrealised (potential) gains and losses on your current holdings at the selected date.
- Realised Gains Report: Shows your realised (traded) gains between the dates selected.
- Realised Gains Detail Report: Shows you a detailed breakdown of your realised (traded) gains between the dates selected.
- Fees & Expenses: Shows you all of the fees and expenses charged to your account between the selected dates. This does not include brokerage, which is capitalised and forms part of the cost base of your investments.
- Income Report: Shows your dividends between the dates selected.
Attribution Managed Investment Trust Member Annual Statements: detailed information regarding dividends for exchange-traded funds (ETFs).
What is a certified ID and who can provide certification?
- Make a copy of the original document.
- An approved ‘certifier’ must then write or stamp – ‘This is a certified true copy of the original as sighted by me’ on the document.
- The certifier must also write their full name, their signature, their occupation, their phone number, and the date on the document.
- Commonwealth representative (as defined in the Oaths and Declarations Act 1957)
- Member of the police
- Justice of the peace
- Registered medical doctor
- Kaumātua (as verified through a reputable source)
- Registered teacher
- Minister of religion
- Lawyer (as defined in the Lawyers and Conveyancers Act 2006)
- Notary public
- New Zealand Honorary consul
- Member of Parliament
- Chartered accountant (within the meaning of section 19 of the New Zealand Institute of Chartered Accountants Act 1996)
- A person who has the legal authority to take statutory declarations or the equivalent in New Zealand
What are the fees to trade with Superhero?
The full fee schedule for Superhero can be found here.
How do I open a Superhero account?
To open a Superhero account, Click Here
Does Superhero offer real time data?
Yes! Superhero offers real time prices.
In order to retrieve the latest price, you will need to refresh your page.
Are there any fees for transferring my shares to/from Superhero?
Superhero does not charge any fees to transfer your Australian shares and ETFs into/out of your Superhero account. Some brokers may charge transfer out fees depending on the transfer type, including for US shares transferred from the Direct Registration System (DRS) with a transfer agent.
There are fees if you wish to transfer U.S. shares or ETFs out of Superhero.
Please see the Superhero Fee Schedule for further information.
